Refund Policy

1. Nature of the service

One Card Tarot Premium is a digital subscription for virtual services only. When you purchase or renew a subscription, Premium access (including AI personal readings, three-card spreads, and reading history, as described on the site) is delivered electronically and activated promptly upon successful payment. There is no physical product to ship. Because access is granted immediately, the service is considered delivered once your Premium period begins.

2. Refund rules

Unless required by applicable law or expressly stated at the time of purchase, subscription fees are generally non-refundable once Premium access has been delivered for the paid period. We may issue a refund in limited situations, including:

• Where a refund is required by applicable consumer or payment law in your jurisdiction
• Where Premium access was not delivered after a successful charge due to a technical or account error on our side
• Where you were charged more than once for the same subscription period (duplicate billing)

Change of mind, unused Premium features during a paid period, or forgetting to cancel before renewal do not ordinarily qualify for a refund. Free-trial eligibility and plan details are described on the Pricing page and in our Terms of Service.

3. How to cancel

You may cancel your subscription at any time by:

• Managing or canceling the subscription in your PayPal account (automatic payments / subscriptions settings), or
• Contacting us at support@onecardtarot.online and requesting cancellation. Please include the email associated with your One Card Tarot account and, if available, your PayPal transaction or subscription ID.

4. Cancel anytime — access until period ends

You can cancel anytime. Cancellation stops future renewals. You keep Premium access through the end of the billing period you already paid for. After that period ends, Premium features will no longer be available unless you subscribe again. Canceling does not by itself create a prorated or partial refund for unused time in the current period, except where required by law or covered under Section 2 above.

5. How to request a refund

If you believe you qualify for a refund under Section 2, email support@onecardtarot.online with your account email, approximate payment date, and a short description of the issue. We will review eligible requests and process approved refunds through PayPal where applicable. PayPal's own buyer protection and dispute processes may also apply according to PayPal's terms.

6. Effective date

Effective date: August 4, 2026. We may update this Refund Policy as our products, billing provider, or legal requirements change. The current version will always be posted on this page with an updated date. Continued use of paid features after an update means you accept the revised policy for future charges.